Privacy Policy

Our Commitment to Privacy

AtlasMark Walnut Creek Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or website.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request a quote, schedule services, or contact us. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about your tree service needs
• Payment information for completed services
• Communications preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our tree service offerings
• To process your service requests and provide estimates
• To communicate with you about appointments, services, and updates
• To process payments and maintain financial records
• To send promotional materials and special offers (with your consent)
• To respond to your inquiries and customer service requests
• To comply with legal obligations and protect our rights
• To improve our website and understand how visitors use it

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (such as payment processors or scheduling tools)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of AtlasMark Walnut Creek Tree Services, our customers, or the public
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device.

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications
• The right to restrict or object to certain processing of your information

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: